LISTO TRAVEL

The right partner for full service in Croatia an the Balkans

NOTICE ON SUBMITTING WRITTEN

CONSUMER COMPLAINTS

In accordance with Art. 6 item 3 of the Law on Provision of Services in Tourism (“Narodne novine” 130/17) we inform customers that a complaint which express their dissatisfaction with respect to the purchased product or service provided may be submitted in writing and in the business premises and they will receive confirmation of this objection without any delay. An objection can also be filed by post to the following address:

LISTO TRAVEL Ltd. tourist agency,

Zoranićeva 11,

21000 Split,

Croatia

or at this e-mail address: info@listo.hr. The response to the written complaint of the consumer will be given in writing no later than 15 days from the date of receipt of the complaint, so please leave us your contact address for delivery of the response.